Policy
SMS terms
Last updated: October 26, 2026
These terms cover text messages from Autolumen, Hillsborough, North Carolina.
What you'll receive
Messages about your request or job with us: replies to your inquiry, quotes, scheduling and appointment reminders, status updates on programming and repair work, invoices and secure payment links, and shipping updates with tracking links for mail-in and module orders. Messages may include links and our email address. We don't send marketing or promotional texts.
How you sign up
You agree to receive texts by ticking the optional text-message box on one of our website request forms, or by texting us first. Agreeing to texts is not required to request or receive service.
Frequency and cost
- Messaging frequency may vary, depending on your request.
- Message and data rates may apply.
Opting out and help
- You can opt out any time by texting STOP. We'll confirm, and you won't receive further texts unless you sign up again.
- For assistance, text HELP or visit our website at https://www.autolumenusa.com. You can also email info [at] autolumenusa.com.
Other terms
- Carriers are not liable for delayed or undelivered messages.
- SMS consent is not shared with third parties. Visit https://autolumenusa.com/privacy for our privacy policy.